About

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Paragon TEC, Incorporated was founded by CEO Gail Dolman-Smith in Cleveland, OH in 1996 on the principle of “excellence for all.” This idea became Paragon TEC’s enduring philosophy, evidenced by its people, products, and services in business solutions, technology, education, and communication. Recognizing that change is the only constant in a dynamic global economy, we believe that unfailing reliability and exemplary customer service are the key to fulfilling client requirements and ensuring the success of our partners.

The word paragon is defined as “a model or pattern of excellence.” Paragon TEC is a nationally recognized consulting firm with two decades as a model of excellence in service of multiple partner organizations in government, academia, and industry.  A Woman-Owned Small Business, Paragon TEC has fulfilled its name through consistent delivery of results.

Corporate Fact Sheet

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POWERFUL BUSINESS SOLUTIONS

Our substantial expertise in overarching program management and business position Paragon TEC as a premier prime contractor with the relevant experience to deliver solutions and capabilities that meet complex customer requirements. We provide management and oversight of all project tasks, requirements, schedules, and deliverables; we ensure integrated management of staffing, resources, and experts; and we provide key support across the full life cycle of programs, projects, and organizational needs including analysis, monitoring, evaluation and reporting, and continuous improvement.

Facilitated by those cross-cutting business capabilities, Paragon TEC offers three categories of service that each feature a rich history of expertise and experience: Technology, Education, and Communication.

TECHNOLOGY

Information Technology (IT) forms the foundation of Paragon TEC’s business services, serving as an integral component of our work to help clients manage change to drive their business performance. In our Technology service area, we bring best practices in supporting and managing IT projects focusing on management information systems (MIS), enterprise resource planning (ERP), and customer relationship management (CRM).

EDUCATION

Paragon TEC brings extensive management experience in the discipline of science, technology, engineering, and mathematics (STEM) education. Paragon TEC works diligently to engage, empower, and educate a diverse array of lifelong learners, elementary & secondary students and educators, and post-secondary students and faculty through dynamic STEM programs.

COMMUNICATION

Paragon TEC specializes in the facilities, resources, buildings, content and tools that enable communities, organizations, individuals, spaces, and ideas to intersect.  The principles of communication are at the core of our business, our products, and our focus on customer service.

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Paragon demonstrates excellence, an unparalleled commitment to customer service, and a willingness to go beyond project requirements. Through exceptional dedication to customer requirements, a broad understanding of workforce needs and a focus on measurable outcomes, Paragon delivers award-winning technology, education, and communication programs and project management services. We are proud to be a George M. Low Award Program Nominee, NASA’s premier quality and performance award for prime contractors. This award program recognizes large and small businesses that demonstrate excellence and outstanding technical and managerial achievements in quality and performance on NASA-related contracts.

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