Paragon TEC, Incorporated was founded by CEO Gail Dolman-Smith in Cleveland, OH in 1996 on the principle of “excellence for all.” This idea became Paragon TEC’s enduring philosophy, evidenced by its people, products, and services in business solutions, technology, education, and communication. Recognizing that change is the only constant in a dynamic global economy, we believe that unfailing reliability and exemplary customer service are the key to fulfilling client requirements and ensuring the success of our partners.
The word paragon is defined as “a model or pattern of excellence.” Paragon TEC is a nationally recognized consulting firm with two decades as a model of excellence in service of multiple partner organizations in government, academia, and industry. A Small Disadvantaged Business, and Woman-Owned Business, Paragon TEC has fulfilled its name through consistent delivery of results.
Our substantial expertise in overarching program management and business position Paragon TEC as a premier prime contractor with the relevant experience to deliver solutions and capabilities that meet complex customer requirements. We provide management and oversight of all project tasks, requirements, schedules, and deliverables; we ensure integrated management of staffing, resources, and experts; and we provide key support across the full life cycle of programs, projects, and organizational needs including analysis, monitoring, evaluation and reporting, and continuous improvement.
Facilitated by those cross-cutting business capabilities, Paragon TEC offers three categories of service that each feature a rich history of expertise and experience: Technology, Education, and Communication.
Information Technology (IT) forms the foundation of Paragon TEC’s business services, serving as an integral component of our work to help clients manage change to drive their business performance. In our Technology service area, we bring best practices in supporting and managing IT projects focusing on management information systems (MIS), enterprise resource planning (ERP), and customer relationship management (CRM).
Paragon TEC brings extensive management experience in the discipline of science, technology, engineering, and mathematics (STEM) education. Paragon TEC works diligently to engage, empower, and educate a diverse array of lifelong learners, elementary & secondary students and educators, and post-secondary students and faculty through dynamic STEM programs.
Paragon TEC specializes in the facilities, resources, buildings, content and tools that enable communities, organizations, individuals, spaces, and ideas to intersect. The principles of communication are at the core of our business, our products, and our focus on customer service.
Paragon is a national business solutions partner that provides innovations in the areas of business and professional services, education and training, information technology, project management and communication. Established June 4, 1996, Paragon is a certified Woman-Owned Small Business.
“To provide innovative, measurable solutions that enable our clients to achieve and surpass their goals.”
Paragon serves as a primary contractor or subcontractor for a variety of projects/contracts. We offer high-value services and products to federal, state, and local government organizations as well as private industry. We conduct business locally and nationally. We also welcome teaming/partnering opportunities. We specialize in the identification and deployment of mission-critical resources and expertise.
Paragon demonstrates excellence, an unparalleled commitment to customer service, and a willingness to go beyond project requirements. Through exceptional dedication to customer requirements, a broad understanding of workforce needs and a focus on measurable outcomes, Paragon delivers award-winning technology, education, and communication programs and project management services. We are proud to be a George M. Low Award Program Nominee, NASA’s premier quality and performance award for prime contractors. This award program recognizes large and small businesses that demonstrate excellence and outstanding technical and managerial achievements in quality and performance on NASA-related contracts.
- 519120 Libraries & Archives
- 541219 Other Accounting Services
- 541611 Management Consulting Service
- 541512 Computer Systems Integration Design Consulting
- 541820 Public Relation Services
- 561110 Office Administration Services
- 561210 Facilities Support Services
- 561499 All other Business Support
- 561920 Convention & Trade Show Organizations
- 611710 Educational Support Services
- 611430 Professional & Management Development Training
- 712110 Museum
- 811212 Computer Equipment/Peripheral Maintenance Repair
- SBA-Certified Small, Disadvantaged Business (SDB)
- SBA-Certified Woman-Owned Business (WOB)
- SBA-Certified HUBzone
- GSA Schedule
- City of Cleveland
- Miscellaneous State of Ohio and Cuyahoga County certifications
- Registered to do business in the District of Columbia and 10 other states: AL, CA, FL, ID, MD, MI, MS, PA, TX, VA.